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Need fast and efficient I.T. support?

Need strategic I.T. support to help you plan for the future?

Have an I.T. issue plaguing your business?

Want I.T. a resolution on the first support ticket?

Let us Resolve IT!

Phone Support

You’re human, and your support should be too. Speak to a support team member on the phone now!

Phone: (978) 993-8038 Option #1

Ticket by Email

Send an email to the Resolve I.T. Help Desk to create a ticket automatically.

Send to: [email protected]

Ticket by Portal

Coming soon!

Create and manage tickets via our secure online Help Desk Portal. 

What Can Resolve I.T. Do For You?

We know that one IT problem can cause headaches, excessive downtime, and often mean lost revenue for any business owner. Resolve I.T. strives to strategically eliminate IT issues before they become problems that costs your business money. IT done correctly should just work – We disappear into the background, resolve your issues on the first trouble ticket, and are always available with a helpful, friendly demeanor to fix your technology woes and answer your questions.

Your success is our success, and as you grow, we grow. Join countless other business owners in Beverly, MA and see what Resolve I.T. can do for you!

IT Services for Businesses

Resolve I.T. offers a variety of IT services for our business partners. We’re dedicated to solving your problems quickly and correctly – the first time. We’re not a typical “PC Fix It” company.

Managed IT Service Plans

New Business IT Setup

Email & Data Migration

Data Backup & Recovery

Cybersecurity & Compliance

Cloud Hosting & Cloud Services

The Resolve I.T. Difference

We’re in this business to help other small businesses grow and move forward.  It’s as simple as that.  We’re driven by the philosophy that if we help local businesses solve their IT issues so they can become more profitable and successful, then we will inherently grow along with them.

There is no catch, no gimmick, just experience and best practices that we’ve honed over the years to make our services work for YOUR business needs.

IT Solutions for Any Device

With Resolve I.T. it doesn’t matter what device you prefer! We offer support for Mac OS, Windows, iOS, Android, Linux, and more. We offer a full range of support for your business’s tablets, smartphones, laptops, or desktop machines.

What Our Clients Are Saying About Us

I gave up after 5 min of trying …Called Resolve I.T. and they solved it in less than 5 sec!

P.I.
(LARGE GREATER BOSTON AREA MEDICAL PRACTICE)

Excellent and quick service and resolved the problem in a timely manner! Highly recommend Resolve I.T.!

B.S.
(NEW ENGLAND REGION ENERGY ENERGY COMPANY)

Very technically adept, and great service! They respond to problems rapidly and fix them quickly.

Dr. K.M.
(PHARMACEUTICAL PRODUCTION & RETAIL COMPANY)

Super responsive and knowledgeable. Always follow up when necessary. Simply excellent IT support.

T.C.
(ENGINEER, BIOMED TECHNOLOGY FIRM)

Great customer service. Are very patient and willing to spend time with you.

J.G.
(NEW ENGLAND REGION ENERGY ENERGY COMPANY)

Joe was quick and efficient to resolve the issue and get me working again. Thank you!

B.M.
(RISK MANAGEMENT FIRM)

Joey did an awesome job setting this up. He also has a tremendous amount of patience as I am not an IT person and being a remote set up I had to complete some of the tasks. Great job Joey!!

R.D.
(NEW ENGLAND REGION ENERGY ENERGY COMPANY)

Joe nailed it. My email is back up and running on my computer and Iphone.

E.B.
(MANUFACTURING & FULFILLMENT FIRM)

Resolve I.T. acts quickly and they don’t hesitate to respond. We found ourselves in an unexpected bind and they were thoroughly professional and proficient – we were up and running in no time! Their crew of technicians are friendly, knowledgeable and they explain things in common terms that the average “non-techie” can understand. We would highly recommend them!

M.S.
(OPERATIONS MANAGER, PREEMINENT FULL-SERVICE RESIDENTIAL REMODELING FIRM)

Jamie was outstanding and spent a great deal of time resolving my difficult problem

J.F.
(LARGE GREATER BOSTON AREA MEDICAL PRACTICE)

I called the “tech help” line and Tariq was working it. I am working remotely due to the Corona situation and trying to connect a new printer that was not co-operating. Tariq logged onto my computer and the printer came to life. He nailed it! Most appreciated, great job!

E.B.
(MANUFACTURING & FULFILLMENT FIRM)

Joe was great. Installed the certificate and waited while I logged back in to make sure my issue didn’t pop up again.

T.T.
(PROFESSIONAL EMPLOYEE PLACEMENT AGENCY)

As always, Joe is a great asset to the Resolve I.T. family. Always helpful!

S.K.
(NEW ENGLAND REGION ENERGY ENERGY COMPANY)

Always a pleasure working with the Resolve I.T. team. Even when it takes some time, they always get the job done.

S.S.
(MANUFACTURING & FULFILLMENT FIRM)

Well done. I needed immediate IT assistance at 5:30 PM, and I was up and running within 10 minutes!

J.T.
(NEW ENGLAND REGION ENERGY ENERGY COMPANY)

Hello Jason, I know it’s early and I’m not trying to bother you. I just wanted to tell you that you are so my hero today and you have done such a great job and how appreciative I am. If you need anything you can call me but I guess it will be the other way around I’ll probably call you when I need something but it was a pleasure working with you and thank you so much. Bye-bye.

M.J.
(EXECUTIVE DIRECTOR, MEDICAL RESEARCH FACILITY)

I had a problem with my printer not talking to my computer. Tariq got on remotely and corrected the issue in under 2 minutes. Very polite and professional! Truly an asset to Resolve I.T.

E.B.
(MANUFACTURING & FULFILLMENT FIRM)

Tariq has always been a Rock Star in helping me. He gets right to the matter and gets it fixed. Thank you!

T.T.
(PROFESSIONAL EMPLOYEE PLACEMENT AGENCY)

Resolve I.T. is amazing – you all are very polite, professional and an absolute joy to work with. Always helpful and quick to assist with any mess I may have gotten into on my computer. THANK YOU!

D.P.
(NEW ENGLAND REGION ENERGY ENERGY COMPANY)

Chris never fails to get to the bottom of an issue and has complete patience on the user-end! Thank you!

M.D.
(NEW ENGLAND MUNICIPALITY)

Resolve IT makes you feel like you are the only client they have. They are so attentive and won’t stop until they have a solution for you. You can always get a hold of them and they have the ability to calm you down the second you connect with them.

R.S.
(VP, ACCOUNT DIRECTOR, STRATEGIC BRANDING AND GRAPHIC DESIGN FIRM)

Joey was great and got it done in two minutes.

T.T.
(PROFESSIONAL EMPLOYEE PLACEMENT AGENCY)

Quick, polite, effective, efficient…..awesome every time. Thank you!

S.M.
(PROFESSIONAL EMPLOYEE PLACEMENT AGENCY)

Thanks for your help! punctual, professional, pleasant!

S.M.
(PROFESSIONAL EMPLOYEE PLACEMENT AGENCY)

We have used Resolve IT for many years and have nothing but positive things to say about our experience with them. Both Jason Bowen and Pat Agostino, along with their growing team of Rockstar IT professionals are always the first to respond to any sort of crisis we may be having. Unfortunately running a business, IT crises do happen… on a semi-regular basis. We are so thankful every time we pick up the phone and call Resolve IT as they are quick with the response, and dependable with follow-through.

Dr. A.L.
(FULL SERVICE DENTAL PRACTICE)

I LOVE the team at Resolve I.T.! They are always quick to respond, and they’ve helped with everything from basic email issues to reconfiguring a server. They’re thorough and personable and I am consistently impressed with their level of customer service. It’s a quality that’s rare in external I.T. and certainly appreciated! I look forward to continuing to work together!  

N.G.
(PR AND CREATIVE SERVICES AGENCY IN BOSTON, NEW YORK AND LOS ANGELES)

“Thanks Resolve I.T. for your prompt and efficient service. The staff is polite, patient and can help with any IT problems that an old lady like me can throw at them. Excellent job! ”

S.M.
(PROFESSIONAL EMPLOYEE PLACEMENT AGENCY)

Josh did a great job. I couldn’t access Windows apps when updating in the background. Josh did update after hours. Excel is working great today. Thank you

J.G.
(NEW ENGLAND MUNICIPALITY)

Thank you so much for coming and helping to straighten things out. Greatly appreciated by both of us!

J.P.
(LAW FIRM CAPE COD SATELLITE OFFICE)

Saving the day once again! Chris and Resolve I.T. always come through in times of trouble! I HIGHLY recommend Resolve I.T.!

C.R.
(FULL-SERVICE LANDSCAPING DESIGN FIRM)

Resolve I.T. is appropriately named for its commitment to excellence in resolving technical problems from the smallest incident to crippling issues, always with promptness and a professionalism which has never wavered. For many years now, their constantly undated expertise and advice has kept all technical aspects of our computers, servers, software and secure e-mail running smoothly and efficiently and their friendliness makes it a delight to work with them.

K.E.
(PROGRAM DIRECTOR, PROMINENT MASSACHUSETTS NON PROFIT )

Very prompt response, quick identification and fix of issue. Great team.

K.D.
(PROPERTY MANAGEMENT FIRM)

Resolve I.T. has been an indispensable resource to our organization.  They host and manage our entire I.T. infrastructure including servers and email, and are always a quick email or phone call away if we need them.  Resolve I.T. is always responsive and they’ve never left an issue outstanding. As the Executive Director, I look for partners that I can depend on and Resolve I.T. has met that requirement and more.

L.S.
(EXECUTIVE DIRECTOR, FOREMOST BUSINESS INCUBATOR OF THE NORTH SHORE)

PATIENT, PROFESSIONAL SERVICE WITH A SENSE OF HUMOR. THANKS AS ALWAYS.

M.B.
(NEW ENGLAND MUNICIPALITY)

Contact Us

Tech Tip

Check the “from” address on emails!

Not sure if an email is legit? Check the “from” address. If it’s not from a reputable sender or doesn’t make sense, it’s not real.

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