Are you sick of your IT company pushing you around?
It’s time to contact Resolve I.T. Contact us today!
Have you ever experienced any of the following with your current IT provider:
- Slow or No responses to an IT emergency?
- Responses to your IT questions or situations leave you feeling belittled, set aside, or stupid?
- Recurring downtime of your email or other critical line of business applications crucial to your business operating properly?
- Constant technical issues (out of date hardware/software, errors, etc)?
- Repeatedly trying to solve the same problem over and over again?
- Thought you agreed to a flat monthly rate but, constantly feel nickel and dimed by unexplained frivolous fees?
- Does your IT company send you incompetent techs that seem to be learning on your time?
It may be time to give your current IT company the boot.
Many businesses become complacent over time with their chosen IT company because they:
- Don’t really understand the technical aspect of their business
- Don’t have a backup plan in place in case things go wrong
- Feel like the “evil you know” is safer than trying out a new vendor
This allows many IT companies to “get lazy” over time, becoming lax in their timely customer service and IT issue resolution, often “solving issues” by forwarding form emails and knowledgebase URLs which leaves the business owner feeling taken advantage of (“I could’ve just Googled that”) and spends so much time that you wonder if your IT company is purposely giving you to runaround until you go away.
If you’ve ever thought, “why am I even paying for IT services?” when a situation arises where you need help, then it’s definitely time to consider a new IT provider.
Resolve I.T. provides IT services to businesses with these core tenets in mind: Your success is our success, and the only time you should ever think “why am I even paying for IT services” is because you’ve only had seamless, issue-less experiences for a length of time. We provide proactive maintenance to prevent issues before they arise: We don’t wait around for things to break; we keep your business up and running all day, every day. Even when an IT problem does occur, we’re here for you with our swift, professional team with decades worth of knowledge and experience.
