Our Managed Plan Keeps Your Business Up and Running!
When you need to compete in today’s business environment, you need to prioritize smart and strategic IT support. At Resolve I.T., we have more than two decades of experience delivering IT solutions to our clients at a competitive flat rate. Located in Beverly, MA, we provide on-site services within 100 miles of Beverly, MA and remotely support satellite offices throughout the country.
Partnering with the right IT support professional is important, and Resolve I.T. stands above the rest with our dedication to your business’ uptime. We are serious about empowering your success — if you succeed, so do we, which is why we offer comprehensive and robust managed IT solution to alleviate any stress or uncertainty when it comes to reliable IT support.
Unlike other IT companies, we believe in offering customized solutions wrapped up in a single, flat-rate package that includes general, hosted, and SaaS services. In addition to your customized service plan, you can count on our team as your IT department.
Saving the day once again! Chris and Resolve I.T. always come through in times of trouble! I HIGHLY recommend Resolve I.T.!
C.R.
(FULL-SERVICE LANDSCAPING DESIGN FIRM)
Great customer service. Are very patient and willing to spend time with you.
J.G.
(NEW ENGLAND REGION ENERGY ENERGY COMPANY)
Joe was great. Installed the certificate and waited while I logged back in to make sure my issue didn’t pop up again.
T.T.
(PROFESSIONAL EMPLOYEE PLACEMENT AGENCY)
Joey did an awesome job setting this up. He also has a tremendous amount of patience as I am not an IT person and being a remote set up I had to complete some of the tasks. Great job Joey!!
R.D.
(NEW ENGLAND REGION ENERGY ENERGY COMPANY)
Very prompt response, quick identification and fix of issue. Great team.
K.D.
(PROPERTY MANAGEMENT FIRM)
As always, Joe is a great asset to the Resolve I.T. family. Always helpful!
S.K.
(NEW ENGLAND REGION ENERGY ENERGY COMPANY)
Thank you so much for coming and helping to straighten things out. Greatly appreciated by both of us!
J.P.
(LAW FIRM CAPE COD SATELLITE OFFICE)
Hello Jason, I know it’s early and I’m not trying to bother you. I just wanted to tell you that you are so my hero today and you have done such a great job and how appreciative I am. If you need anything you can call me but I guess it will be the other way around I’ll probably call you when I need something but it was a pleasure working with you and thank you so much. Bye-bye.
M.J.
(EXECUTIVE DIRECTOR, MEDICAL RESEARCH FACILITY)
Resolve I.T. acts quickly and they don’t hesitate to respond. We found ourselves in an unexpected bind and they were thoroughly professional and proficient – we were up and running in no time! Their crew of technicians are friendly, knowledgeable and they explain things in common terms that the average “non-techie” can understand. We would highly recommend them!
I had a problem with my printer not talking to my computer. Tariq got on remotely and corrected the issue in under 2 minutes. Very polite and professional! Truly an asset to Resolve I.T.
E.B.
(MANUFACTURING & FULFILLMENT FIRM)
Resolve IT makes you feel like you are the only client they have. They are so attentive and won’t stop until they have a solution for you. You can always get a hold of them and they have the ability to calm you down the second you connect with them.
R.S.
(VP, ACCOUNT DIRECTOR, STRATEGIC BRANDING AND GRAPHIC DESIGN FIRM)
Super responsive and knowledgeable. Always follow up when necessary. Simply excellent IT support.
T.C.
(ENGINEER, BIOMED TECHNOLOGY FIRM)
Very technically adept, and great service! They respond to problems rapidly and fix them quickly.
Dr. K.M.
(PHARMACEUTICAL PRODUCTION & RETAIL COMPANY)
“Thanks Resolve I.T. for your prompt and efficient service. The staff is polite, patient and can help with any IT problems that an old lady like me can throw at them. Excellent job! ”
S.M.
(PROFESSIONAL EMPLOYEE PLACEMENT AGENCY)
I LOVE the team at Resolve I.T.! They are always quick to respond, and they’ve helped with everything from basic email issues to reconfiguring a server. They’re thorough and personable and I am consistently impressed with their level of customer service. It’s a quality that’s rare in external I.T. and certainly appreciated! I look forward to continuing to work together!
N.G.
(PR AND CREATIVE SERVICES AGENCY IN BOSTON, NEW YORK AND LOS ANGELES)
Joey was great and got it done in two minutes.
T.T.
(PROFESSIONAL EMPLOYEE PLACEMENT AGENCY)
PATIENT, PROFESSIONAL SERVICE WITH A SENSE OF HUMOR. THANKS AS ALWAYS.
M.B.
(NEW ENGLAND MUNICIPALITY)
Well done. I needed immediate IT assistance at 5:30 PM, and I was up and running within 10 minutes!
J.T.
(NEW ENGLAND REGION ENERGY ENERGY COMPANY)
Resolve I.T. is amazing – you all are very polite, professional and an absolute joy to work with. Always helpful and quick to assist with any mess I may have gotten into on my computer. THANK YOU!
D.P.
(NEW ENGLAND REGION ENERGY ENERGY COMPANY)
Tariq has always been a Rock Star in helping me. He gets right to the matter and gets it fixed. Thank you!
T.T.
(PROFESSIONAL EMPLOYEE PLACEMENT AGENCY)
Joe was quick and efficient to resolve the issue and get me working again. Thank you!
B.M.
(RISK MANAGEMENT FIRM)
Always a pleasure working with the Resolve I.T. team. Even when it takes some time, they always get the job done.
S.S.
(MANUFACTURING & FULFILLMENT FIRM)
Chris never fails to get to the bottom of an issue and has complete patience on the user-end! Thank you!
M.D.
(NEW ENGLAND MUNICIPALITY)
Resolve I.T. has been an indispensable resource to our organization. They host and manage our entire I.T. infrastructure including servers and email, and are always a quick email or phone call away if we need them. Resolve I.T. is always responsive and they’ve never left an issue outstanding. As the Executive Director, I look for partners that I can depend on and Resolve I.T. has met that requirement and more.
L.S.
(EXECUTIVE DIRECTOR, FOREMOST BUSINESS INCUBATOR OF THE NORTH SHORE)
Resolve I.T. is appropriately named for its commitment to excellence in resolving technical problems from the smallest incident to crippling issues, always with promptness and a professionalism which has never wavered. For many years now, their constantly undated expertise and advice has kept all technical aspects of our computers, servers, software and secure e-mail running smoothly and efficiently and their friendliness makes it a delight to work with them.
K.E.
(PROGRAM DIRECTOR, PROMINENT MASSACHUSETTS NON PROFIT )
Josh did a great job. I couldn’t access Windows apps when updating in the background. Josh did update after hours. Excel is working great today. Thank you
J.G.
(NEW ENGLAND MUNICIPALITY)
I called the “tech help” line and Tariq was working it. I am working remotely due to the Corona situation and trying to connect a new printer that was not co-operating. Tariq logged onto my computer and the printer came to life. He nailed it! Most appreciated, great job!
E.B.
(MANUFACTURING & FULFILLMENT FIRM)
Excellent and quick service and resolved the problem in a timely manner! Highly recommend Resolve I.T.!
B.S.
(NEW ENGLAND REGION ENERGY ENERGY COMPANY)
Jamie was outstanding and spent a great deal of time resolving my difficult problem
J.F.
(LARGE GREATER BOSTON AREA MEDICAL PRACTICE)
I gave up after 5 min of trying …Called Resolve I.T. and they solved it in less than 5 sec!
P.I.
(LARGE GREATER BOSTON AREA MEDICAL PRACTICE)
Thanks for your help! punctual, professional, pleasant!
S.M.
(PROFESSIONAL EMPLOYEE PLACEMENT AGENCY)
We have used Resolve IT for many years and have nothing but positive things to say about our experience with them. Both Jason Bowen and Pat Agostino, along with their growing team of Rockstar IT professionals are always the first to respond to any sort of crisis we may be having. Unfortunately running a business, IT crises do happen… on a semi-regular basis. We are so thankful every time we pick up the phone and call Resolve IT as they are quick with the response, and dependable with follow-through.
Dr. A.L.
(FULL SERVICE DENTAL PRACTICE)
Joe nailed it. My email is back up and running on my computer and Iphone.
E.B.
(MANUFACTURING & FULFILLMENT FIRM)
Quick, polite, effective, efficient…..awesome every time. Thank you!
S.M.
(PROFESSIONAL EMPLOYEE PLACEMENT AGENCY)
IT solutions for your business from dedicated professionals
Our IT experts have tried and true knowledge in real world business applications regarding the specific and unique needs of both small and large business owners. We have over two decades of experience setting up, optimizing, and scaling business IT solutions for a variety of types of businesses in and around the Beverly, MA area. We'd love to work with you and your business for your IT needs.
Resolve I.T. differentiates itself from other providers by offering strategic IT management with a roadmap for your business. We assess and identify areas within your IT infrastructure, and proactively plan around the future needs of technology, as well as the growth of the business to make strategic decisions. We plan contingencies around physical and digital emergency situations, software updates, technology obsolescence, growth necessities, and more speed bumps you may run into along the way, keeping your business running, despite major hurdles.
Sick of constant SPAM and email scams? Software updates timed incorrectly? The internal network always seems to be slow or down? Our complimentary two hour preliminary evaluation is aimed at finding the most painful parts of your business’ current IT setup, and determining a plan to solve them.
When you hire Resolve I.T., you gain access to IT experts who have navigated industry changes, shifts, and challenges for more than two decades. Time-tested and performance-proven, we are the IT department your business needs to scale and succeed. Since our plan is customized, each client will have its own unique management that conforms to the business’ needs, but you can expect the following with all basic plans:
Dedicated support via phone, email, and help desk
Field support for complex issues requiring onsite support
Virtual Chief Information Officer (vCIO) services for 1, 3, and 5 year technology plans
Vendor management for 3rd parties such as Verizon, Comcast, etc.
Limited project management
Hosted services including:
Cloud hosted servers
Cloud remote desktop
Field services support
Resolve I.T. cloud solutions with up to 100GB total pooled storage per user*
SaaS including:
Microsoft Office 365 premium license on remote desktop, PCs, tablets, and phones
We consider ourselves your dedicated IT department, whether your company has one or not. We are standing by to ensure your business stays up and running without issue or interruption. We offer easy and convenient support via phone, email, and help desk to assist you when you need it.
Located in Beverly, MA, we provide IT services within a 100 mile radius including cities and towns like:
Brockton, MA
Boston, MA
Cambridge, MA
Danvers, MA
Fall River, MA
Hamilton, MA
Ipswich, MA
Lynn, MA
Lowell, MA
Marblehead, MA
Manchester-by-the-Sea, MA
New Bedford, MA
Newton, MA
Peabody, MA
Plymouth, MA
Quincy, MA
Salem MA
Wenham, MA
Worcester, MA
Providence, RI
Warwick, RI
Manchester, NH
Nashua, NH
Get Started with Resolve I.T.
Resolve I.T. offers up to 2 hours for a preliminary IT evaluation on your business at no cost to you. You tell us what’s plaguing your business the most when it comes to IT, and we’ll let you know how we can help resolve the issues.
We try to add value to all that we do, so if Resolve I.T. is not the right fit for your company, we’ll do our best to point you in the right direction to find someone else that is a better match.
